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Welcome, guest!

Frequently Asked Questions by students

1. What is Teachers Trial and Premium membership?
This is the membership status of listed teachers. Trial members can receive your message, but in order to be able to respond to you, they will need to become Premium members by paying a small registration fee. Premium membership is the only way teachers can respond to student's messages at any time.

2. Are group lessons possible?
Yes, but it is up to each teacher. Please refer to teacher's profiles to see if they are offering group lessons.

3. Do I need to choose only one teacher?
We do not put a limit to how many teachers you find. Of course you can have more than one teacher!

4. Are the teachers employees of
No, the teachers listed on this website are not employed by us. This website is only offering teachers and students a venue to meet online.

5. How do I pay my teacher?
It is up to you and your teacher. You can discuss payment terms with your teacher (whether you prefer to pay after every lesson or give an advance payment for a few lessons). However, please note that most teachers will not be happy if a student cancels the lesson on the same day, therefore some teachers might ask students for advance payment (but only a few lessons) and discuss cancellation policy terms and conditions. We advise you to discuss payment methods and cancellation rules before you formally start the lessons.

6. Where will the lessons be held?
It is up to you and your teacher. We strongly recommend meeting your teacher for the first few times in a public place such as a quiet cafe or a public library, your school/university library or your/teacher's office.

7. Do I have to pay for teacher's travelling expenses or drinks if we have the lesson at a cafe?
We advise you to discuss this matter with your teacher giving consideration to the place where the lesson is held. Same goes for drinks, though most prefer to pay for their own.

8. I believe that a teacher's information on the website is incorrect.
If you believe you have been given incorrect or misleading information on any teacher, please contact us (from Report abuse page via each profile). We will contact the teacher and look into the matter immediately.*

9. I am unable to find teachers in my city.
The website (the list of posted teachers) is updated frequently, bookmark this website and come look again!

10. I would like to delete my profile.
Please contact us from the form below with your registered email address.

*Please also refer to our Terms of Use.

If you have further questions, please contact us.

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